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Amid a post-holiday wave of returns of gifts and other items purchased online, retailers are telling some customers to keep the unwanted goods while still giving back their money.Amazon has long offered shoppers refunds on inexpensive or bulky items, like basic yoga mats and dog stanley cup food, without requiring that they physically return the goods. Customers report getting refunds on all manner of low-cost items, such as napkin rings, baby bottle nipples, clocks and paperback books while still being allowed to keep the goods.Other retailers are following suit, weighing the c stanley cup ost of processing customer returns against items resale value. Often, it doesn t make financial sense to ask customers to send their purchases back. Just keep itRetailers are reluctant to disclose their exact rules or indicate precisely what share of return-less refunds they issue so these policies aren t abused.But Walmart, the nation s largest retailer, uses a general formula to decide whether to allow a shopper who wants to return a product to keep it while still getting a refund, a spokesperson told CBS MoneyWatch. It considers a customer s purch stanley cup ase history, the value of the items being returned and the cost of processing the return. Walmart doesn t disclose its exact keep it threshold, but the spokesperson said the policy is designed to reduce the costs and environmental toll associated with returns as well as to ensure customer satisfaction.A spokesperson for Hcac 8203;Vietnam orphans search for their roots
B9 P# Q) e0 \' w# o! V WASHINGTON -- The Michigan Department of Environmental Quality repeatedly gave assurances that water from the Flint River was safe, when in reality it had dangerous levels of lead, Michigan Gov. Rick Snyder says.Snyder tells Congress he didn t learn that Flint s water was contaminated until Oct. 1, 2015 - nearly 18 months after the city began drawing its water from the Flint River in April 2014 to save money.Snyder said he took immediate action, reconnecting the city with Detroit s water supply and distributing water filters and testing residents - especially children - for elevated lead levels. Not crocs a day or night goes by that this tragedy doesn t weigh on my mind - the questions I should have asked, the answers I should have de adidas samba manded, Snyder says in testimony prepared for a House hearing Thursday.Ultimately, Snyder says, he wonders how he could have prevented the disaster. That s why I am so committed to delivering permanent, yeezy long-term solutions and the clean, safe drinking water that every Michigan citizen deserves, he said. Snyder will be a star witness at a hearing Thursday before the House Oversight and Government Reform Committee. The session is the second of two Flint-related hearings the panel is conducting this week.Environmental Protection Agency chief Gina McCarthy also is set to testify. McCarthy faults state officials for the crisis, which occurred when Flint switched from the Detroit system and began drawing from |
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